Dos Gringos Privacy Policy
This Privacy Policy explains how Dos Gringos Michelada Mix LLC (“Dos Gringos,” “we,” “us,” or “our”) collects, uses, and protects information submitted through our website, Spicy Crew rewards program, customer ordering pages, quote forms, and text or email communications.
Information We Collect
We may collect your name, phone number, email address, birthday, city, state, ZIP code, flavor preferences, rewards activity, order and payment references, shipping or pickup information, communications preferences, and information you submit with requests or receipts. We also retain consent records such as the date, source, disclosure version, and device information associated with an opt-in.
How We Use Information
We use information to create and secure your Spicy Crew account, maintain punches and rewards, process and fulfill orders, answer quote or event requests, provide service messages, prevent fraud or duplicate accounts, improve customer service, and send marketing communications when you separately consent.
SMS Communications
If you voluntarily check the SMS opt-in box, Dos Gringos Michelada Mix LLC may send recurring automated marketing and promotional text messages, including Spicy Crew rewards, offers, product announcements, restock notifications, and member updates. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.
Email Communications
If you voluntarily opt in to email, we may send rewards news, offers, and product announcements. You may unsubscribe using the option included in an email or by contacting us.
Service Providers and Required Disclosures
We may use service providers to operate our website, rewards system, payments, email, text messaging, storage, analytics, and order fulfillment. These providers may process information only as needed to provide services to us. We may also disclose information when required by law, to protect customers or our business, or in connection with a business transfer. We do not sell personal information.
Payments
Payments may be processed by Square or another payment provider. Dos Gringos does not store complete payment-card numbers in the Spicy Crew rewards database. Payment providers handle information under their own privacy policies.
Data Choices
You may update your Spicy Crew profile, change communication choices, request access or correction, or ask us to delete information where applicable. Opting out of promotional texts does not prevent necessary one-to-one service responses or order communications when permitted by law.
Data Security and Retention
We use reasonable administrative and technical safeguards designed to protect information. No system is completely secure. We retain information as needed to operate accounts, document consent, complete transactions, meet legal or accounting duties, and resolve disputes.
Children
Our rewards and ordering services are not directed to children under 13. We do not knowingly collect personal information from children under 13 through these services.
Policy Changes
We may update this policy. The revised effective date will appear at the top of this page. Material changes may be communicated through our website or other appropriate channels.
Contact Us
Dos Gringos Michelada Mix LLC
Dalhart, Texas
Messaging support: (844) 542-5891 — text HELP for help.